Our Policies & Guidelines
Welcome to our Policies page! Here, you’ll find everything you need to know about our practices and commitments to you. We aim to create a trustworthy environment where your experience matters. Take a moment to explore our guidelines!
Your Game, Your Gear
Our Terms of Service
- We collect your data to personalize your experience and improve our services.
Your privacy matters to us. We gather information only when necessary, like when you set up an account or make a purchase. This helps us tailor our offers and enhance your shopping experience. We’ll never share your data with anyone not related to processing your orders.
- You can always review and update your data preferences.
Your data security is our top priority. We use standard security measures to protect your data and ensure it remains confidential. If you have questions about your data or how we use it, feel free to reach out.
- Cookies help us analyze site traffic and improve usability.
By using our website, you agree to our use of cookies and data collection practices. These tools help us make your experience better by remembering your preferences and analyzing how you interact with us.
Your Privacy & Cookies
- We respect your choices regarding your data settings.
Feel free to contact us if you have any questions about our privacy practices or if you wish to make changes to your data. We’re here to help you navigate this process smoothly.
- This policy is designed to keep you informed and in control.
We’re committed to transparency. Our policy will outline how we use your information and what rights you have regarding that data. It matters to us to build trust and foster communication for a better customer experience.
- Your feedback helps us improve our services.
Thank you for trusting us with your information. Our goal is to create a safe space for your online shopping. If you have any concerns, or suggestions, reach out to us anytime.
Your Go-To for Gear
Website Terms of Service
- Respect others in our community and be courteous during interactions.
These terms explain how you can use our website, ensuring a safe and enjoyable experience. Please review them carefully. By using our site, you agree to comply with our rules and policies. If you have questions or concerns, don’t hesitate to reach out. We strive to create a supportive community and your cooperation helps us achieve that.
- Protect your account by using a strong password and keeping it to yourself.
We may collect personal information to enhance your user experience. Rest assured, your data is kept secure and only used for improving our services. We follow best practices in data handling and ensure your privacy is respected at all times. If you wish to know more about our data policies, feel free to check our privacy statement.
- Give feedback about your experience to help us serve you better.
Always keep your interactions respectful. Harassment or abusive behavior won’t be tolerated on our platform. We believe in fostering an inclusive environment for everyone. Violating these rules may lead to account suspension or other actions to maintain a positive community.
Your Privacy Matters
- We use cookies to improve your experience and personalize content.
Your privacy and security are our priority. We are committed to safeguarding your information through transparent practices. Learn how we handle data, and the measures we take to protect your personal details. Feel confident that your data is managed responsibly.
- You can manage cookie preferences through your browser settings.
As we use cookies to enhance your browsing experience, you have full control over which cookies to accept. Cookies help us understand how our customers engage with our site, allowing us to continuously improve. You can change your settings at any time in your browser.
- Contact us anytime if you have questions about our policies.
If you need clarification on our policies or practices, don’t hesitate to reach out to our support team. We’re here to help you navigate our terms and ensure a smooth experience with us. Open communication is important, and we welcome your feedback.
Our Promise
Refund Policy
- Our products can be returned within 30 days of purchase if they are unused.
We want you to be happy with your purchase. If you’re not satisfied, contact us within 30 days to initiate a return. Items must be in original condition, unworn, and with tags attached. Once we receive your return, we’ll process your refund within 7 business days.
- Shipping costs are non-refundable unless the return is due to our error.
If you receive a damaged or incorrect item, please reach out to our customer service team immediately. We will help you with the exchange or replacement at no additional cost.
- All sale items are final and cannot be returned or exchanged.
For any questions regarding our refund policy or the return process, feel free to reach out through our contact form or the live chat. We’re here to help!
Privacy Notice
- Your personal information will always be kept safe and secure with us.
We collect information to make your shopping experience better. This includes your name, email address, and order details. We do not share your information with third parties unless required by law.
- By using our site, you consent to our privacy policy and cookie usage.
You can manage your cookie preferences through your browser settings. Cookie data helps us improve our services and offer you personalized experiences whenever you visit our website.
- Feel free to contact us if you have any privacy concerns.
Our team is committed to protecting your privacy and ensuring your data is managed properly. If you have any questions or feedback regarding our practices, we’d love to hear from you!
Frequently Asked Questions
Here are some common questions we're often asked, along with quick answers.
We want you to love what you ordered! If you’re not completely satisfied, you can return your items within 30 days for a full refund. Just make sure they are in their original condition.
We process all orders within 1-2 business days. Depending on your location, standard shipping usually takes 3-7 days. You can always track your order directly through our site!
Yes! We specialize in personalized baseball gear. Please reach out to our support team to discuss your custom design options and requirements.
We accept a variety of payment methods including major credit cards, PayPal, and more to make your shopping experience easy and secure.
You can reach our customer support team via the ‘Contact Us’ page on our website. We’re here to help and usually respond within 24 hours.